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HIPAA compliant front desk

Calls, texts and forms, handled for your practice.

One HIPAA compliant platform for your phone lines, texting, secure forms and online booking. Every call, text and form lands in one place, so nothing slips while you’re with a client.

Save your founding spotSee pricing
Soli’s red panda in a green cardigan giving a thumbs up
For therapists, chiropractors, physical therapists, dentists, speech therapists, dietitians, optometrists and other small practices. Every plan includes a BAA. Plans start at $79 a month, and setup takes an afternoon.

Google Voice and Google Forms alternative

While you’re with a patient, who gets back to the next one?

  • Personal cell
  • Google Voice
  • Google Forms
  • Calendly
  • Chat widget

Each one has a separate login, bill and BAA question. Soli puts calls, texts, forms, booking and chat in one place your whole team can see.

Soli vs Google Voice
An empty front desk in a small practice waiting room

While you’re with a patient

With text-back on, Soli texts back missed calls and offers your open times while you’re with someone else.

Follow one new client through their first week.

A clinician smiling at a patient while showing them a tablet

A client found your practice. Now what?

Soli helps through their first week while you stay with your patients.

  1. Sunday, 11 pm

    A new client finds your website

    Your chatbot answers their question about evening times and offers your booking page.
    Website chatbot

  2. Monday, 10 am

    They call while you’re with a patient

    With text-back on, Soli texts them back from your practice number.
    Phone system and texting

  3. Monday, 10:15 am

    They book a first visit

    They pick an open time with the clinician they want.
    Online booking

  4. Tuesday

    You send the intake forms

    They fill them in from your email, and only your practice can open the answers.
    Intake forms

  5. Wednesday

    Soli sends a reminder

    They get a text the day before their visit.

  6. Wednesday, 8 pm

    They have a private question

    You send a secure chat link, and only your practice can read their messages.
    Secure messaging

When you’re free again, you’ll find all of it in one place.

One inbox

Every call, text, form and chat in one inbox

Each item has a status, so your team knows what is new and who is handling it. It runs on your computer and phone.

Soli Messages on a laptop, with calls, texts, forms and chats in one inboxSoli phone app showing new form submissions and who is waiting on a reply

Private by design

Why practices trust Soli with client information

Most tools make HIPAA your job: the right plan, the right settings, a BAA you have to request. Soli is private from day one. Every plan includes the BAA, and form answers are sealed so only your practice can read them.

  • Sealed for your practice

    Form answers, intake packets and secure messages open only on your practice’s devices.

  • Stored encrypted

    Voicemails and texts are stored encrypted, never in a shared email inbox.

  • Quiet notifications

    Lock screens never show client names or message text.

  • Audit log

    Soli keeps a record of who changed what in your practice.

  • Staff accounts and roles

    A direct line for each clinician and the right access for each person.

Who's behind Soli

“We built Soli for solo and small practices: an affordable way for practice owners to keep moving forward. We work on the real problems practices bring us. Our clients are our partners. We talk with them every day to understand what they’re up against, and we build what helps, without the corporate price tag.”
Mohammed

Founder of Soli

Soli’s red panda holding a tablet and gesturing to the side

Pricing

The whole front desk, priced by practice size.

Every plan includes every feature and a BAA. Your first month comes with a 30-day money-back guarantee.

See pricing

  • Solo

    One clinician

    $79/mo

  • Practice

    A small team

    $149/mo

  • Clinic

    Several clinicians

    $249/mo

Founding practices

Be one of the first practices on Soli.

Founding practices get a setup call with us, the AI receptionist free for 3 months (150 minutes) and today’s price held for 24 months.

Save your founding spot

Frequently asked questions

Can’t find your answer?

Talk to a person at Soli

  • Is Soli HIPAA compliant?

    Yes. Soli is built for HIPAA. Form answers and secure messages can be read only on your practice’s devices, voicemails and texts are stored encrypted, and every plan includes a BAA.

  • Is Google Voice HIPAA compliant?

    Free Google Voice is not, because Google offers a BAA only on certain paid Workspace plans. Soli includes a BAA from day one.

  • Can I text my patients and clients?

    Yes, from your practice number. Texting starts once US carriers approve your practice’s registration. Texts are not encrypted, so move anything about someone’s care to secure chat.

  • Is my website contact form HIPAA compliant?

    Only if it comes with a BAA and keeps answers private. Soli’s contact form sits on your own website, is covered by your BAA, and seals each answer so only your practice can open it.

  • Does Soli replace my EHR?

    No. Soli is your front desk: calls, texts, forms, booking and chat. Your EHR stays where it is.

Protect your practice and your patients from day one.

Set up your phone lines, texting, forms and website chat in an afternoon. A big-practice front desk, without the big-practice price.

Save your founding spotSee pricing