For physical therapy clinics
Physical therapy reminders, booking and intake in one front desk.
Patients book their evaluation online, fill intake before they arrive and get a reminder before every visit, from your clinic’s number.
In short
Soli is a HIPAA compliant front desk for physical therapy clinics. New patients book online and complete intake, insurance details and your cancellation policy on their phone before the evaluation. Reminders go out by text or email at the hours you choose, patients reply to reschedule, and calls ring the front desk and therapists by your hours. Plans start at $79 a month.
Visit 4 of 12
A plan of care only works if they keep coming.
Mon, 6:00 pm
The reminder
Soli texts them about tomorrow’s 7:30 am visit at the hour you chose, outside quiet hours.
Mon, 6:12 pm
“Can I move to Thursday?”
They reply to the reminder. It lands in the shared inbox.
Tue, 7:05 am
The desk moves it
Before the first patient, the front desk answers from the clinic’s number.
Thu, 7:30 am
Visit 4 happens
The plan of care stays on track.
Before the evaluation
Book the evaluation online
A booking page on your hours, with each therapist’s calendar in Soli.
Intake and insurance on their phone
New patient intake, insurance information and a photo of their card, signed before they arrive.
Your no-show policy, signed
The cancellation and no-show policy template, e-signed with intake.
Reminders you control
Choose when they go out, by text, email or both.
Every plan includes a HIPAA compliant phone line with texting, intake forms with e-signature, online booking, website chat and secure messaging, with a BAA.
Want calls answered when you’re closed? Add the optional AI receptionist. BAA coverage is coming soon, so it’s set up not to ask for health details.
A clinic with two or three therapists and a front desk fits Practice: 2 lines and 6 team members for $149 a month.
Compare plansQuestions
How do PT clinics send appointment reminders under HIPAA?
From the clinic’s number with only the day and time, under a BAA. Soli sends them at the hours you choose, never in quiet hours.
Can patients fill out PT intake forms online?
Yes. Your desk sends them a link when they book, and they fill intake, insurance and your policies on their phone.
Can patients reschedule by text?
Yes. They reply to the reminder, and your front desk answers from the clinic’s number.
Can we keep our clinic number?
Yes. Forward it to Soli on day one, or move it over.
Founding practices
Be one of the first practices on Soli.
Founding practices get a setup call with us, the AI receptionist free for 3 months (150 minutes) and today’s price held for 24 months.
Save your founding spot