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Website chatbot

A HIPAA compliant website chatbot that answers while you’re busy.

Visitors get answers about your hours, services and insurance, and can book a visit or leave their number.

Soli website chat answering a visitor’s question about evening appointments, with Book a visit and Leave my number

In short

Soli adds a HIPAA compliant chatbot to your website. It answers questions from the facts you give it, like hours, services and insurance, offers open times from your booking page, or takes a visitor’s number. It follows your hours, tells visitors they’re chatting with a virtual assistant, and every chat is saved privately in Soli. It comes with every plan.

Saturday, 3:12 pm

A visitor has a question nobody’s there to answer.

  1. 3:12 pm

    They ask about evenings

    The chat answers from the facts you entered.

    Website chat on a phone answering a question about evening appointments
  2. 3:12 pm

    It offers open times

    The times come from your booking page.

    The practice’s booking page with open times
  3. 3:13 pm

    Or they leave a number

    “Can someone call me?” is saved with their details.

    The website chat saved in Soli, with the visitor’s message and number
  4. Mon, 8:30 am

    You see it in Messages

    It’s under Website, with the whole conversation.

    Soli Messages on a computer showing website chats with the whole conversation

Set it up once

  • One snippet

    Paste it on your website. Only your own domains can use it.

  • It knows your practice

    Answers come from the facts you enter in Soli.

  • Honest with visitors

    It says it’s a virtual assistant and asks people to save health details for their provider.

  • Saved privately

    Every chat is stored encrypted in Soli.

Website chat settings in Soli: the chat’s name, colours, the facts it answers from and the snippet for your site

Plans

Website chat is on every plan.

Plans differ only in how many chats a month. Every plan comes with a BAA.

Compare plans
  • Solo

    One clinician

    300 website chats a month

    $79/month

  • Practice

    A small team

    1,000 website chats a month

    $149/month

  • Clinic

    Several clinicians

    2,500 website chats a month

    $249/month

Questions

  • Is the website chatbot included?

    Yes, on every plan, with a monthly number of conversations.

  • What can it answer?

    Questions about your practice, from the facts you give it: hours, services, insurance, location.

  • Can it book appointments?

    Yes. It offers open times from your booking page.

  • Will it work on my website?

    Yes, on any website that lets you add a snippet of code.

Founding practices

Be one of the first practices on Soli.

Founding practices get a setup call with us, the AI receptionist free for 3 months (150 minutes) and today’s price held for 24 months.

Save your founding spot

Answer every visitor, even on Saturday.