For group practices
One HIPAA compliant phone system for your whole group.
A line per clinician, a main line for the desk, and hours, vacations and after-hours calls set once for everyone.
In short
Soli is a HIPAA compliant phone system and front desk for group practices. Each clinician gets a line, the front desk gets a main line, and practice hours, vacations and after-hours forwarding are set once. Team chat, roles and an audit log keep everyone in step. Practice is $149 a month for 2 lines; Clinic is $249 for 4.
Dr. Patel is away until the 21st
Maria set it up on Friday, so her calls already go to Dr. Kim.
Fri, 5:30 pm
Maria closes the line
Dr. Patel’s line closes until Tuesday the 21st. Calls go to Dr. Kim.
Mon, 9:10 am
A client calls Dr. Patel
Dr. Kim’s phone rings. The team can see why.
Mon, 6:00 pm
After hours
The main line forwards to whoever is on call tonight.
Tue the 21st
She’s back
The line reopens on its own.
Set it once for the whole team
Hours, set once
When you’re closed, each line goes to voicemail, a number you choose, or the AI receptionist.
Step out
Pause my calls for an hour. The line keeps ringing everyone else.
Line for each clinician
The desk gets a main line too. Each person picks which devices ring, and whoever answers first takes the call.
Talk as a team
Team chat has channels, direct messages and files, encrypted at rest.
Roles
Owners and admins decide who is on each line, and Soli logs every change.
Every plan includes a HIPAA compliant phone line with texting, intake forms with e-signature, online booking, website chat and secure messaging, with a BAA.
Want calls answered when you’re closed? Add the optional AI receptionist. BAA coverage is coming soon, so it’s set up not to ask for health details.
Pick by team size
Practice
2 lines · 6 team members
$149/month
Clinic
4 lines · 12 team members
$249/month
More lines are $25 a month each; more team members, $15.
Compare plansQuestions
How do group practices handle after-hours calls?
Set your hours once. When you’re closed, each line goes to voicemail, the on-call clinician’s phone, or the optional AI receptionist.
Can each clinician have their own number?
Yes. Practice includes 2 lines and Clinic 4. More lines are $25 a month each.
Can the front desk see every clinician’s messages?
Only on the lines they’re part of. Owners and admins choose who is on each line.
What happens when a clinician is on vacation?
Close their line until they’re back. Calls go where you choose, and the line reopens on its own.
Founding practices
Be one of the first practices on Soli.
Founding practices get a setup call with us, the AI receptionist free for 3 months (150 minutes) and today’s price held for 24 months.
Save your founding spot