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AI receptionist

An AI receptionist for your practice line, when you want one.

This optional add-on picks up your line after hours and when you close it, answers common questions and books visits.

Line settings when you’re closed: the AI receptionist answers, and if it’s turned off, callers can leave a voicemail

In short

Soli’s AI receptionist is an optional add-on for your practice line. It answers after hours and on closed lines, tells callers it’s AI, answers from your practice’s facts, books on your booking page, texts links, takes callback requests and transfers to the people you choose. BAA coverage is coming soon, and it’s set up not to ask for health details.

7:20 pm, after hours

A caller wants to know if you take their insurance.

  1. 7:20 pm

    It answers

    Your line is closed, so the AI receptionist picks up and says it’s AI.

  2. 7:21 pm

    It answers from your facts

    It covers insurance, hours, location and services.

  3. 7:22 pm

    It books or texts a link

    If booking is on, it books. Otherwise it texts your booking link.

  4. 8:00 am

    You see what happened

    The call, any callback request and what it did are waiting in Soli.

What it does, and what it doesn’t

  • You choose when

    It answers after hours and when you close a line. Turn it off whenever you like.

  • It’s honest

    It tells every caller it’s an AI receptionist.

  • It hands off

    It transfers to the people you choose, or takes a callback request.

  • It stays out of health details

    BAA coverage is coming soon. Until then it’s set up not to ask callers about their health.

The call back list in Soli: callback requests and missed calls waiting for your team

Add-on

Add it to any plan.

Past your pack’s minutes, each minute is 20¢. BAA coverage is coming soon. Until then it’s set up not to ask for health details.

See pricing
  • 150 minutes

    $49/month

  • 400 minutes

    $99/month

  • Founding practices

    150 minutes a month

    Freefor 3 months

Questions

  • Is the AI receptionist covered by your BAA?

    Not yet. BAA coverage is coming soon. Until then it’s set up not to ask callers for health details.

  • Can I choose when it answers?

    It answers after hours and when you close a line. Turn it off whenever you like.

  • Can it book appointments?

    Yes, if you turn booking on. It uses your booking page.

  • How much does it cost?

    $49 a month for 150 minutes or $99 for 400, then 20¢ a minute.

Founding practices

Be one of the first practices on Soli.

Founding practices get a setup call with us, the AI receptionist free for 3 months (150 minutes) and today’s price held for 24 months.

Save your founding spot

Answer the calls you can’t take.