Secure messaging
HIPAA compliant secure messaging, with no app for your clients.
Start a private chat from your practice number. Your client confirms it’s them, and only your practice can read what they send.
In short
Soli’s secure chat lets your practice message a client privately. You send a link from your practice number, the client confirms their phone with a 6-digit code, and the chat is end-to-end encrypted so only your practice can read it. Clients can send photos, need no app, and nothing stays on their phone when it ends.
The insurance card photo
A client needs to send something private.
2:05 pm
You send a chat link
From your practice number, in one tap.
2:06 pm
They confirm it’s them
A 6-digit code goes to their phone.
2:08 pm
They send the photo
It’s end-to-end encrypted, so only your practice can open it.
6:05 pm
The chat closes
After up to 4 hours. Nothing is saved on their phone.
Private by design
End-to-end encrypted
Only your practice’s devices can read the messages and photos.
They prove it’s them
Each chat opens only after the client enters a code sent to their phone.
Nothing left behind
When the chat ends, nothing stays on the client’s phone.
Texts for the simple things
Use texting for times and reminders, and secure chat for anything about their care.
Plans
Secure chat is on every plan.
Every plan includes every feature and a BAA, with a 30-day money-back guarantee.
Compare plansSolo
One clinician
$79/month
Practice
A small team
$149/month
Clinic
Several clinicians
$249/month
Questions
Is texting HIPAA compliant?
Texting from your practice number comes with a BAA, but texts aren’t encrypted. For anything about a client’s care, use secure chat.
Do clients need an app?
No. They open a link, enter a code, and chat in their browser.
How long does a secure chat stay open?
Up to 4 hours. Start a new one any time.
Can clients send photos?
Yes, photos like an insurance card or a form, encrypted end to end.
Founding practices
Be one of the first practices on Soli.
Founding practices get a setup call with us, the AI receptionist free for 3 months (150 minutes) and today’s price held for 24 months.
Save your founding spot