Soli
Security

Protected by Design

Soli is built to honor the trust your patients place in you. Patient data is secured on your device before it ever touches our servers, and we have no ability to read it. Not a policy decision — a structural guarantee.

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Soli security — your data protected by design
Soli security — your data protected by design
Compliant on every plan
HIPAACompliant on every plan
Included at no extra cost
BAAIncluded at no extra cost
Patient data we can read
ZeroPatient data we can read
Data protected in transit
100%Data protected in transit
How It Works

Your data never leaves unprotected

Patient information is secured on your computer or phone before it goes anywhere. Our servers hold only content that we cannot open or read.

Secured before it leaves your device

Patient information is locked down on your computer or phone before transmission. What reaches our servers is unreadable to us.

We have no way to read it

Soli is architected so that no one at our company — engineers, support, or otherwise — can access your patient data. This is structural, not a policy.

Works across all your devices

Sign in on a new computer or phone and your data is available. No complicated setup or manual transfer needed.

Soli Forms encryption — your submissions protected end to end
Soli Forms

Soli Forms: submission privacy by default

Patient answers are secured in the browser before anything is transmitted. Our servers receive only unreadable content. Viewing a submission requires one of your registered devices.

  • Secured in the patient's browser before transmission
  • Viewable only on your registered devices
  • Stored content on our servers remains unreadable to us
Soli Line

Soli Line: private conversations by design

Voicemails and messages are secured on your device before storage. Access is limited to you and the team members you authorize.

The AI receptionist retains no memory between calls and cannot access patient records. It draws only on the practice details you supply — hours, services, insurance — to handle inquiries, and each session is cleared entirely after the call ends.

The Result

What This Means for Your Practice

Built-in protection you never have to manage.

We cannot see your data

Patient information is secured on your device before it leaves. Our servers hold content we have no ability to open. No backdoor, no exception.

Only your devices can open it

Access credentials exist solely on your registered devices and are never stored on our servers or shared with any third party.

Compliant from day one

Every paid plan ships with HIPAA compliance and a Business Associate Agreement. No add-on fees, no extra setup, no waiting period.

Frequently Asked Questions

Answers to common questions about Soli and data protection.

Yes. Patient information is secured on your device before it ever touches our servers. The system is architected so that we physically cannot read it.
Nothing is lost. With Soli Forms, register your replacement device and your submissions reappear. With Soli Line, sign in on the new device to restore your messages and voicemails.
Yes. Every paid plan includes a Business Associate Agreement at no additional cost. No paperwork or special request required.
Only what you permit. Permissions are set per team member, giving each person access to exactly what they need and nothing beyond that.
No readable data is exposed. Our servers hold only protected content that cannot be opened without your device. Patient information stays private even in a worst-case breach.
Soli maintains an immutable log of every access event and administrative action. These records cannot be altered or removed, so you always have a clear compliance trail.

Join the Soli Family

14-day free trial. Encryption and HIPAA compliance included from day one.

Soli FormsSoli Line