Soli
Soli Line

A practice phone that protects your privacy

Your personal cell was never meant for patient calls. Soli Line provides a dedicated practice number with voicemail transcription, call recording, and an AI receptionist that picks up when you can't. Every plan includes a BAA.

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Soli Line — encrypted practice phone
Soli Line — encrypted practice phone
What We Offer

Everything your practice phone needs

Core features come standard on every tier. No hidden fees, no gating on the essentials.

AI Receptionist

AI Receptionist

Around-the-clock answering for your practice phone. Soli Voice fields routine inquiries, captures detailed messages, and flags crisis calls — nothing important slips through.

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Encrypted Messaging

Encrypted Messaging

Text patients directly from your practice number. Every conversation is encrypted on-device before it leaves. Quick replies, auto-reply, and broadcast messaging are built in.

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Multi-Line Support

Multi-Line Support

Each clinician or department gets their own number under a single account. Team messaging, centralized admin, and inter-line call routing — designed for practices that are scaling.

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Soli Voice AI receptionist
Soli Voice

Your 24/7 AI Receptionist

Soli Voice picks up your practice phone around the clock, drawing on the information you supply — hours, services, insurance panels, and provider bios. Routine calls are handled automatically, freeing you to focus on patient care.

  • Answers common practice questions
  • Takes detailed messages
  • Detects and escalates crisis calls
  • Forwards urgent calls to on-call staff
  • Always identifies itself as AI
  • No access to patient records
Plans

Simple, transparent pricing

Pick the tier that matches your practice size. Core features and a free trial are included on every plan.

Phone plan

Solo

For solo practitioners

$15

- per month

1 phone line
  • 1 dedicated number
  • Encrypted calls & SMS
  • Voicemail + transcription
  • Call recording
  • Contact management
  • Spam filter
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Phone plan

Practice

For group practices

$49

- per month

5 phone lines
  • 5 dedicated numbers
  • Everything in Solo
  • Team messaging
  • Advanced call routing
  • Per-line permissions
  • Admin dashboard
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Phone plan

AI

The complete package

$99

- per month

5 lines + AI receptionist
  • Everything in Practice
  • Soli Voice AI receptionist
  • AI intake collection
  • 24/7 call answering
  • Crisis detection
  • Call transcripts
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Compare

Full feature comparison

FeatureSoloPracticeAI
Phone & Calling
Phone lines included155
Extra lines ($9/mo each)
Inbound/outbound calls
Call forwarding
Call recording
Voicemail + transcription
Call routing
Messaging
Encrypted SMS
Team messaging
Quick replies
Auto-reply (SMS)
Missed-call text
Broadcast SMS
Management
Contact management
Usage dashboard
Access controls
Audit log
Spam filter
Hold music
BAA coverage
AI Features
AI Receptionist (24/7)
AI call transcription
Crisis detection & escalation
AI message taking
Practice knowledge base
AI intake collection
Calendar integration

AI features can also be added individually: Soli Voice at $35/mo and Soli Intake at $79/mo, available on any plan.

Frequently asked questions

Yes. Port your current practice number to Soli Line or provision a new local or toll-free number. The porting process runs 2-4 weeks depending on your carrier, and service stays uninterrupted throughout.
You supply the details — hours, services, insurance panels, provider bios — and Soli Voice draws on that information to answer callers professionally. It takes messages, shares practice details, and always identifies itself as AI. What the AI knows is entirely under your control.
Yes. Multi-line plans let each provider or department carry their own number under a single account. Team messaging and centralized admin controls keep the whole practice coordinated.
Native apps for iOS and Android are included, along with a full desktop app for macOS, Windows, and Linux. Calls, messages, and voicemails sync across every device.
Soli Voice recognizes crisis situations. If a caller signals they may be in danger, the AI provides the 988 Suicide and Crisis Lifeline number right away and can forward the call to your on-call provider.
Yes. Every plan includes call recording. Recordings are encrypted and stored within your account. Recording can be toggled per line, and callers hear a notification when it is active.

Join the Soli family

Find the right fit for your practice

See what Soli can do for your practice. Every plan includes a free trial — no commitment required.

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