For optometry practices
Tell patients their glasses are in, before they call.
Soli gives your practice a HIPAA compliant number for calls and texts, so your team can text patients when orders arrive, book exams online and catch the calls you miss.
In short
Soli is a HIPAA compliant front desk for optometry practices. Your team texts patients from the practice number when glasses or contacts arrive, one by one or as a group text. Patients book exams online, and with text-back on, missed callers get a text back. Calls ring the people you choose by your hours. Plans start at $79 a month, with a BAA.
“Are my glasses in yet?”
Patients ask it by phone all day, unless you tell them first.
10:15 am
The lab box arrives
Six orders arrive, and your optician checks them in.
10:20 am
One group text
Your team sends “Your order is in” to those six patients from the practice number.
10:21 am
They reply by text
“Can I come at 5?” lands in the shared inbox while the optician fits frames.
2:00 pm
Missed while fitting
A caller hangs up. With text-back on, Soli texts them a link to book an exam.
Order’s in, by text
Sent by your team
Text one patient or a group from the practice number when orders arrive. Nothing goes out automatically.
Replies in one inbox
Everyone at the desk sees the thread and who answered.
Exams booked online
Your booking page fills the exam schedule, back-to-school rush included.
Quiet hours
Group texts never go out in quiet hours.
Every plan includes a HIPAA compliant phone line with texting, intake forms with e-signature, online booking, website chat and secure messaging, with a BAA.
Want calls answered when you’re closed? Add the optional AI receptionist. BAA coverage is coming soon, so it’s set up not to ask for health details.
One or two doctors, an optician and a front desk fit Practice: 2 lines and 6 team members for $149 a month.
Compare plansQuestions
Can an optometry practice text patients when glasses are ready?
Yes. Your team sends it from the practice number, to one patient or a group.
Can patients book eye exams online?
Yes. Your booking page shows your exam times and fills your schedule.
What phone system works for a small optometry office?
One that rings the desk and the optical by your hours, texts back missed calls when text-back is on, and signs a BAA. Soli does all three, from $79 a month.
Can we keep our office number?
Yes. Forward it to Soli on day one, or move it over.
Founding practices
Be one of the first practices on Soli.
Founding practices get a setup call with us, the AI receptionist free for 3 months (150 minutes) and today’s price held for 24 months.
Save your founding spot