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Soli vs Quo (OpenPhone) for healthcare practices
Quo, formerly OpenPhone, is a polished phone app for any team. Read the fine print, though: its BAA starts on the Business plan, and it doesn’t cover your texts.
A business phone app
Quo
- Shared numbers and texting for any business
- BAA on Business and Scale plans
- An AI agent and many integrations
A practice front desk
Soli
- Built for healthcare practices
- A BAA on every plan
- Secure chat, forms, booking and website chat included
In short
Quo is a slick team phone app with an AI agent and lots of integrations. For HIPAA you need Business or higher, priced per person. Its own help article says texts aren’t covered by its BAA, so health details shouldn’t go by text. In Soli, they go to secure chat. The BAA comes with every plan, and forms and booking sit with your calls and texts.
What Quo does well
- A polished phone app for teams, with shared numbers.
- Lots of integrations and AI call summaries.
What we found on Quo’s site
Quo charges per person: $19, $33 or $47 a month, or $15, $23 or $35 if you pay for the year.
Source: quo.com/pricing · checked 14 Oct 2026
Its BAA is only on Business and Scale. Quo calls HIPAA “a shared responsibility.”
Source: support.quo.com · HIPAA compliance · checked 14 Oct 2026
Its help article says texts (SMS/MMS) and third-party integrations aren’t covered by its BAA.
Source: support.quo.com · HIPAA compliance · checked 14 Oct 2026
What’s included
| Quo | Soli | |
|---|---|---|
| Forms | No | Yes, answers sealed |
| Calls | Yes | Yes |
| Texts | Yes; not covered by its BAA | Yes |
| Booking | No | Yes |
| Secure chat | No | Yes, in the browser |
| Website chat | No | Yes |
| BAA | Business and Scale plans | Every plan (AI receptionist coverage coming soon) |
From each company’s own pricing and plan pages, checked 14 Oct 2026. “Not listed” means we couldn’t find it on those pages.
What two people pay
Quo
$66/month
2 × $33 Business, the lowest plan with a BAA, monthly billing
Soli Solo
$79/month
For the practice: 1 line and 2 team members, with forms, texting, booking, secure chat, website chat and a BAA
Quo is cheaper for two people. Soli costs more because secure chat, forms and booking come with it, and the BAA is on every plan.
Published prices, monthly billing, before tax, checked 14 Oct 2026. Prices change; check their site.
What Soli does differently
BAA on every plan
Every plan has every feature and a BAA, so you never upgrade to get HIPAA.
Made for patients
Health details go to secure chat, and new patients book and fill in forms. It all sits next to your calls and texts.
Priced by practice
Plans include several people and lines. You pick a plan size, and nobody counts seats.
Fewer integrations
If you live in other apps, Quo connects to more.
Which one fits your practice?
Quo
Go with Quo if you want a general team phone app with lots of integrations.
Soli
Go with Soli if you’re a practice and want the phone, secure chat, forms and booking under one BAA.
Plans
Every feature on every plan.
You pay one price for the whole practice, and every plan comes with a BAA and a 30-day money-back guarantee.
Compare plansSolo
One clinician
$79/month
Practice
A small team
$149/month
Clinic
Several clinicians
$249/month
Questions
Is Quo HIPAA compliant?
Quo offers a BAA on Business and Scale. Its help article says texts aren’t covered.
Does Soli transcribe calls?
No. Transcription stays off for privacy.
Can I keep my current number?
Yes. Forward it to your Soli line on day one.
Founding practices
Be one of the first practices on Soli.
Founding practices get a setup call with us, the AI receptionist free for 3 months (150 minutes) and today’s price held for 24 months.
Save your founding spot