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Soli Forms vs JotForm for HIPAA-Compliant Intake

Soli Forms and JotForm both offer HIPAA-eligible plans for healthcare practices. Where they diverge is pricing, encryption philosophy, and who retains access to your data. Below is a factual breakdown.

Feature
Soli Forms
JotForm
HIPAA-eligible pricing
$29/mo (Pro) — BAA included
$99/mo annual / $129/mo monthly (Gold) — BAA on Gold+
Free plan
Yes — 1 Contact Us form, unlimited submissions
Yes — 5 forms, 100 submissions/mo, no HIPAA
BAA availability
Included on every paid plan ($29/mo)
Gold ($99/mo annual) or Enterprise only
Encryption model
Zero-knowledge — Soli cannot decrypt submissions
RSA-2048 client-side encryption, but JotForm retains server-side decryption capability
Healthcare templates
58+ purpose-built templates
Large template library including healthcare
Multi-user access
Role-based access on Pro ($29/mo)
Multi-user only on Enterprise (custom pricing)
Prospect management
Built-in pipeline
Not included
AI form builder
Built-in
ChatGPT integration
E-signatures
Built-in
Available on paid plans
Desktop app
Yes — macOS, Windows, Linux with offline sync
Web and mobile only
Automation flows
Built-in
Available via integrations

Competitor pricing and features are based on publicly available information as of August 2026 and may change.

Key Differences

The distinctions that matter

JotForm has a mature feature set and a broad user base. The deciding factors for healthcare tend to be HIPAA pricing, encryption philosophy, and multi-user access.

Cost of HIPAA compliance

HIPAA eligibility and a BAA on JotForm require the Gold plan at $99/mo annual or higher. Soli Forms includes a BAA on every paid plan from $29/mo — saving practices $70/mo from the start.

Who can read your data

Although JotForm applies RSA-2048 encryption, it keeps server-side decryption capability — so JotForm can technically access submission data. Soli Forms takes a zero-knowledge approach: Soli cannot decrypt your submissions under any circumstance.

Multi-user pricing

Multi-user collaboration on JotForm is limited to the Enterprise tier with custom pricing. Soli Forms offers role-based access for multiple team members on the Pro plan at $29/mo.

Practice management

A built-in prospect management pipeline in Soli Forms tracks patients from initial inquiry through completed intake. JotForm centers on form collection and depends on third-party integrations for workflow management.

Summary

Which is right for you?

JotForm may be a fit if:

  • -Your practice is already on JotForm Gold or Enterprise with a BAA in place
  • -A broad general-purpose template library beyond healthcare is a priority
  • -The vendor retaining decryption capability is acceptable for your use case

Soli Forms is built for you if:

  • -HIPAA compliance and a BAA should not require $99/mo or more
  • -Zero-knowledge encryption is non-negotiable — your vendor should have no access to patient data
  • -Multi-user access and prospect management belong at every tier, not just enterprise

HIPAA compliance at a fraction of the cost

Explore the platform on the free plan. When your practice is ready for the full template library, e-signatures, and BAA coverage, Pro runs $29/mo.