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Soli vs Jotform for small healthcare practices
Jotform is a great form builder. For a practice, the catch is price and scope: HIPAA starts on its $129 plan, and it covers forms only.
A powerful form builder
Jotform
- HIPAA features on Gold and Enterprise plans
- A huge template library and integrations
- Forms for any industry
A practice front desk
Soli
- Every answer sealed by default
- Phone, texting, secure chat and booking included
- Fewer integrations
In short
Jotform is great at forms, with thousands of templates, payments and workflows. But HIPAA starts on its Gold plan at $129 a month, and you still only get forms. Soli Solo is $79 a month for your practice. Your form answers are sealed from the start, and the phone line, texts, booking and the BAA come with it.
What Jotform does well
- If you need a form for everything, Jotform has one.
- It handles payments and complex workflows, well beyond healthcare.
What we found on Jotform’s site
HIPAA is only on Gold and Enterprise. The cheaper plans don’t have it.
Source: jotform.com/pricing · checked 14 Oct 2026
Gold costs $129 a month, or $99 a month if you pay for the year.
Source: jotform.com/pricing · checked 14 Oct 2026
Jotform signs a BAA once you turn its HIPAA features on.
Source: jotform.com/hipaa · checked 14 Oct 2026
What’s included
| Jotform | Soli | |
|---|---|---|
| Forms | Yes, HIPAA on Gold and up | Yes, answers sealed |
| Calls | No | Yes |
| Texts | No | Yes |
| Booking | Not listed | Yes |
| Secure chat | No | Yes, in the browser |
| Website chat | Not listed | Yes |
| BAA | Gold and Enterprise, with HIPAA features on | Every plan (AI receptionist coverage coming soon) |
From each company’s own pricing and plan pages, checked 14 Oct 2026. “Not listed” means we couldn’t find it on those pages.
What two people pay
Jotform
$129/month
Gold plan, the lowest with HIPAA features, monthly billing ($99/month billed yearly)
Soli Solo
$79/month
For the practice: 1 line and 2 team members, with forms, texting, booking, secure chat, website chat and a BAA
Jotform’s HIPAA plan costs more than Soli Solo, and it only covers forms. That’s $129 against $79 a month, or $99 against $79 if you pay Jotform for the year.
Published prices, monthly billing, before tax, checked 14 Oct 2026. Prices change; check their site.
What Soli adds
Answers sealed from day one
Every answer is sealed so only your practice can read it. There’s no HIPAA switch to forget.
The phone and inbox come with it
Your phone line, texts and booking live in the same inbox, under the same plan and BAA.
Fewer integrations
If your forms feed a dozen other apps, Jotform connects to more.
Which one fits your practice?
Jotform
Go with Jotform if you need forms for everything and lots of integrations.
Soli
Go with Soli if forms are how new patients reach you, and you want the phone and inbox next to them.
Plans
Every feature on every plan.
You pay one price for the whole practice, and every plan comes with a BAA and a 30-day money-back guarantee.
Compare plansSolo
One clinician
$79/month
Practice
A small team
$149/month
Clinic
Several clinicians
$249/month
Questions
Do I need a special plan for HIPAA forms in Soli?
No. Every plan has every feature and a BAA.
Can I use templates?
Yes. Start from an intake, insurance or policy template and make it yours.
Does Soli connect to my other apps?
Only a few so far. If integrations matter most, Jotform does more today.
Founding practices
Be one of the first practices on Soli.
Founding practices get a setup call with us, the AI receptionist free for 3 months (150 minutes) and today’s price held for 24 months.
Save your founding spot